01. Orders & Delivery
When you shop at stm.net.au, simply enter your credit card & delivery details into our secure order form. STM will confirm your order, and will deliver the ordered goods to the address specified in your order, within the agreed time frame.
Once the goods are delivered to you, you will own them and it is your responsibility if they are lost or damaged.
02. Returns & Refunds
Returns Policy
STM's easy On-line Returns Policy means that you can shop on-line at stm.net.au with confidence. STM offers you a complete refund or credit if the goods are faulty, not fit for the purpose for which they were intended, or do not match the sample. In the event that you are not completely satisfied with your purchase, STM offers an exchange or refund within 2 days of purchase. This policy does not limit your statutory rights to return faulty merchandise for exchange or refund.
Returns Procedure
If you need to arrange for your goods to be returned, contact stm.net.au via email.
03. Prices & Payment
For each order, you must pay: the applicable price listed on the web site for the goods at the time. Goods are processed and scanned for your order; and the delivery and handling fee ("Service Fee") specified on the web site at that time. Charging procedure on submission of your order, the amount shown above as the "Grand Total" will be immediately charged to your credit card. You will receive an e-mail confirming your order. Should delivery take longer than 24 hours, you will be notified of delivery progress by e-mail. Payment must be cleared before the goods are despatched.
04. Discounts
Staff discounts are currently not available for purchases made on this site.
05. Pictures
STM aims to include up-to-date pictures of all of the goods on this web site. However, the picture of the goods may differ from the actual goods supplied.
06. Changes
STM may add to, remove or change anything on this web site, from time to time.
07. Applicable Law
All purchases on this web site and under these terms and conditions are subject to the laws of Victoria, Australia.
08. Copyright
© 2003-2011 stm.net.au ABN 76445127976. The contents of this web site are protected by copyright. Without limitation, this includes all graphics, text and layout. Other than as may be permitted by the Copyright Act, no part of this web site may, in any form or by any means, be reproduced, modified, adapted or reused without the permission of the copyright owner.
