Privacy Statement

STM Australia respects the privacy of its customers and does not rent or sell personal information about customers or customer lists to third parties. STM will only disclose a customer's personal information to third parties for the purpose of fulfilling an order made on this site. STM may e-mail customers who make a purchase on this site to inform them of various events such as sales and promotions. STM respects that not all customers wish to receive this information and will always ensure that such e-mails give customers the ability to opt-out of receiving future such e-mails. To opt-out simply use the 'Reply' function of your email program and you will be automatically removed. For our own internal business purposes, STM retains securely a record of all transactions made on this site (which will include personally identifying information but not credit card details).

 

Warranty

STM Australia offers a minimum 12 month warranty to all products from date of purchase. The warranty applies to faulty material and workmanship. It does not apply to damage caused either accidentally or deliberately to the goods.
 
 
Return of Goods
 
STM Australia will not accept the return of any goods without a member of our staff being notified and approval given for the items to be returned. All goods returned will be at the expense of the sender unless otherwise instructed by a STM Australia staff member. STM Australia will not accept any freight charges for goods returned unless authorized. If goods are returned for any reason other than a warranty claim a handling fee may be charged.
 
 
Freight
 
Freight is F.O.B. All goods will be dispatched by STM Australia via our preferred freight company unless otherwise advised. The goods will generally be sent via road transport, subject to the size of the goods. Stock will be dispatched from our Melbourne, Perth, Brisbane or Auckland warehouses. STM Australia will always endeavour to keep freight charges to a minimum.
 
 
Goods Dispatch
 
STM Australia will endeavour to dispatch all orders received before midday on the same day. Orders received after midday will be dispatched the following working day.
If any goods are out of stock at the time of dispatch they will be placed on backorder and you will be contacted to make alternative arrangements.
 
 
Product Specifications 
 
STM Australia reserves the right to alter product specifications or withdraw products at any time without prior notice. Due to the printing process, colours may vary slightly to the actual item.
 

 

To top